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How to troubleshoot a household paper packaging machine that stops working suddenly?

Oct 31, 2025Leave a message

As a supplier of household paper packaging machines, I understand how frustrating it can be when your machine suddenly stops working. A halt in the operation of a packaging machine can disrupt your production line, leading to delays and potential loss of revenue. In this blog post, I'll guide you through a systematic approach to troubleshooting a household paper packaging machine that suddenly stops working.

Initial Checks

The first step in troubleshooting any machinery is to conduct some basic checks. These checks are quick and can often identify simple issues that may be causing the machine to stop.

Power Supply

The most common reason for a machine to stop working is a problem with the power supply. Start by checking if the machine is properly plugged into a working power outlet. You can test the outlet by plugging in another device to see if it works. If the outlet is not functioning, check the circuit breaker or fuse box to see if a breaker has tripped or a fuse has blown. Reset the breaker or replace the fuse if necessary.

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Emergency Stop Button

Many industrial machines, including household paper packaging machines, are equipped with an emergency stop button. This button is designed to immediately halt the machine's operation in case of an emergency. Check if the emergency stop button has been pressed. If it has, simply release the button to restore power to the machine.

Machine Display and Alarms

Modern packaging machines are often equipped with digital displays that can show error codes or diagnostic messages. Check the machine's display for any error messages. These messages can provide valuable clues about what is causing the machine to stop. Refer to the machine's user manual to interpret the error codes and follow the recommended troubleshooting steps.

Mechanical Checks

If the initial checks do not reveal any issues, the next step is to conduct a mechanical inspection of the machine.

Belt and Chain Tension

Belts and chains are common components in packaging machines that are used to transfer power and motion. Over time, these belts and chains can become loose or worn, which can cause the machine to stop working. Check the tension of the belts and chains according to the manufacturer's specifications. If a belt or chain is loose, adjust its tension or replace it if it is worn.

Roller and Conveyor Alignment

Rollers and conveyors are used to move the paper products through the packaging machine. Misaligned rollers or conveyors can cause the products to jam or the machine to stop. Inspect the rollers and conveyors to ensure they are properly aligned. If you find any misalignment, adjust the rollers or conveyors according to the machine's manual.

Motor and Drive System

The motor and drive system are responsible for powering the machine. Check the motor for any signs of overheating, such as a burning smell or excessive heat. Also, inspect the drive system, including the gears and couplings, for any signs of damage or wear. If you suspect a problem with the motor or drive system, it may be necessary to contact a professional technician for further diagnosis and repair.

Electrical Checks

Electrical issues can also cause a packaging machine to stop working. Here are some electrical components to check:

Sensors and Switches

Sensors and switches are used to detect the presence of products, control the machine's operation, and ensure safety. Faulty sensors or switches can cause the machine to stop unexpectedly. Check the sensors and switches for any signs of damage or malfunction. You can use a multimeter to test the sensors and switches for continuity. If a sensor or switch is faulty, replace it with a new one.

Wiring and Connectors

Inspect the wiring and connectors for any signs of damage, such as frayed wires or loose connections. Loose or damaged wiring can cause electrical shorts or intermittent power loss. Tighten any loose connectors and repair or replace any damaged wiring.

Control Panel and PLC

The control panel and Programmable Logic Controller (PLC) are the brains of the packaging machine. They control the machine's operation and coordinate the various components. Check the control panel for any signs of damage or malfunction, such as burnt-out components or error messages. If you suspect a problem with the PLC, it may be necessary to consult the machine's manufacturer or a professional technician for further diagnosis and programming.

Hydraulic and Pneumatic Systems

Some household paper packaging machines use hydraulic or pneumatic systems to operate certain components, such as cylinders and valves. If your machine has a hydraulic or pneumatic system, check the following:

Fluid Levels and Leaks

For hydraulic systems, check the fluid level in the reservoir. Low fluid levels can cause the system to malfunction. Also, inspect the hydraulic lines and connections for any signs of leaks. If you find a leak, repair it and refill the hydraulic fluid to the appropriate level.

Air Pressure and Filters

For pneumatic systems, check the air pressure gauge to ensure that the system is operating at the correct pressure. Low air pressure can cause the pneumatic components to malfunction. Also, check the air filters for any blockages. A clogged air filter can restrict the airflow and cause the system to stop working. Replace the air filter if necessary.

Software and Programming Checks

If the machine is controlled by software or a PLC, there may be issues with the programming or software.

Software Updates

Check if there are any available software updates for the machine. Software updates can often fix bugs and improve the machine's performance. Follow the manufacturer's instructions to install the software updates.

Program Errors

If the machine is programmed to perform specific tasks, there may be an error in the program. Review the programming code to check for any syntax errors or logical mistakes. If you are not familiar with programming, you may need to consult the machine's manufacturer or a professional programmer for assistance.

Contacting the Manufacturer or a Professional Technician

If you have gone through all the troubleshooting steps and still cannot identify or fix the problem, it may be time to contact the manufacturer or a professional technician. As a supplier of household paper packaging machines, we have a team of experienced technicians who can provide technical support and assistance. You can reach out to us for further diagnosis and repair services.

In addition to troubleshooting, it's important to perform regular maintenance on your packaging machine to prevent problems from occurring. Regular maintenance can extend the lifespan of the machine and ensure its reliable operation.

We offer a wide range of household paper packaging machines, including the Automatic Facial Tissue Cube Box Packaging Machine, Automatic Facial Tissue Cartoning Machine, and Automatic Paper Film Toilet Tissue Packaging Machine. If you are in the market for a new packaging machine or need to upgrade your existing one, please feel free to contact us for more information and to discuss your specific requirements.

References

  • Manufacturer's user manual for the household paper packaging machine
  • Industrial machinery maintenance and troubleshooting guides
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